Privacy Policy

Last updated: 23 July 2026

Currey Group Pty Ltd (ABN 53 630 311 143) (“Currey Group”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store and protect personal information, and how you can access or correct it. We handle personal information in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).

By using our website, contacting us, or engaging our services, you consent to the collection and use of your personal information as described in this policy.

1. What personal information we collect

The personal information we collect depends on how you interact with us. It may include:

• your name, job title and the organisation you represent;
• contact details such as your email address, phone number and business or postal address;
• details of your project, enquiry or the services you are seeking;
• records of our correspondence and dealings with you, including quotes, contracts and site documentation;
• payment, billing and account information where you engage our services;
• information you provide if you apply for employment or a subcontracting arrangement with us (such as your resume, licences, qualifications and work history); and
• technical information collected automatically when you visit our website (see “Our website and cookies” below).

We generally do not collect sensitive information. Where sensitive information (for example, information relevant to work health and safety or pre-employment checks) is required, we will collect it only with your consent or as otherwise permitted by law.

2. How we collect your information

We collect personal information in a number of ways, including:

• directly from you — when you complete an enquiry or contact form, call or email us, request a quote, or engage us for works;
• in the course of delivering projects and communicating with you and your representatives;
• automatically through our website and analytics tools; and
• from third parties where relevant, such as builders, head contractors, referees or publicly available sources, where it is reasonable and practicable to do so.

Where it is lawful and practicable, you may deal with us anonymously or using a pseudonym. However, in most cases we will need your contact details to respond to your enquiry or provide our services.

3. Why we collect and use your information

We collect, hold and use personal information for purposes including to:

• respond to your enquiries and provide quotes and information you request;
• deliver, manage and invoice our plumbing, civil, fire and specialist services;
• coordinate works with builders, subcontractors, suppliers and clients;
• meet our work health and safety, compliance, insurance and record-keeping obligations;
• manage our relationship with you and improve our services and website;
• consider and process employment or subcontractor applications; and
• send you information about our services where you would reasonably expect it, or where you have consented — you can opt out of marketing communications at any time.

4. Disclosure of your information

We may disclose your personal information to:

• our employees, contractors and subcontractors who need it to perform their roles;
• builders, head contractors, clients, suppliers and consultants involved in your project;
• our professional advisers, such as accountants, insurers and lawyers;
• third-party service providers who support our business (for example, IT, hosting, email and accounting providers); and
• government bodies, regulators or law enforcement where required or authorised by law.

We do not sell your personal information. We are unlikely to disclose your personal information to overseas recipients; if we use service providers that store data overseas, we take reasonable steps to ensure your information is handled consistently with the APPs.

5. Our website and cookies

When you visit our website, we may automatically collect technical information such as your IP address, browser type, pages visited and the date and time of your visit. We may use cookies and similar technologies, including third-party analytics, to understand how our website is used and to improve it. Our website may also include third-party content (such as embedded maps); those third parties have their own privacy policies. You can disable cookies through your browser settings, though some features of the website may not function properly as a result.

6. Storage and security of your information

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. This includes physical, electronic and procedural safeguards. While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We will retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law, after which we will take reasonable steps to destroy or de-identify it.

7. Accessing and correcting your information

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, incomplete or misleading. To make a request, please contact us using the details below. We will respond within a reasonable period. There is no charge for making a request, although we may charge a reasonable fee for providing access in certain circumstances. If we decline your request, we will explain why in writing.

8. Complaints

If you believe we have breached the APPs or mishandled your personal information, please contact us first using the details below so we can investigate and respond. We will acknowledge your complaint and aim to resolve it promptly.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC): visit www.oaic.gov.au or call 1300 363 992.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations. The current version will always be available on this page, with the “Last updated” date shown above. We encourage you to review it periodically.

10. Contact us

For any questions about this Privacy Policy, or to make a privacy request or complaint, please contact us:

• Currey Group Pty Ltd
• Attn: Privacy Officer
• Quarry Road, The Oaks NSW 2570
• Phone: 02 4677 1590
• Email: info@curreygroup.com.au
• ABN 53 630 311 143

This policy is governed by the laws of New South Wales, Australia.